Terms & Conditions

Terms and Conditions for Akwaba Trade Effective Date: April 30, 2026 Welcome to Akwaba Trade. These Terms and Conditions govern your access to and use of our website, services, products, sourcing solutions, marketer program, and all related features operated by Akwaba Trade. By accessing our website, creating an account, placing an order, using our services, or participating in any program, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services. --- 1. About Akwaba Trade Akwaba Trade is a wholesale sourcing and eCommerce company registered in the United Kingdom. We help customers worldwide source products, connect with suppliers, arrange shipping, and access marketing opportunities. --- 2. Eligibility to Use Our Services By using our website or services, you confirm that: * You are legally able to enter binding agreements in your country. * The information you provide is accurate and current. * You will use our services lawfully and responsibly. * You are not prohibited from using our services under applicable law. --- 3. Account Registration To access certain services, you may need to create an account. You agree to: * Provide accurate registration details * Keep your login credentials secure * Update your information when necessary * Accept responsibility for activity under your account We reserve the right to suspend or terminate accounts containing false information or suspicious activity. --- 4. Products and Sourcing Services Akwaba Trade provides access to products, sourcing assistance, supplier connections, and wholesale opportunities. While we aim to provide accurate descriptions, product images, pricing, and availability: * Colors, packaging, and specifications may vary slightly * Some items may become unavailable without notice * Manufacturers may update products at any time * Delays may occur due to supply chain or customs issues We reserve the right to refuse or cancel orders where necessary. --- 5. Orders and Payments When placing an order, you agree that: * All information submitted is accurate * You are authorized to use the selected payment method * Payment must be completed before processing begins * Prices may change without prior notice We may cancel or reject orders involving pricing errors, fraud concerns, or unavailable stock. --- 6. Shipping and Delivery We work with shipping partners to deliver worldwide. Please note: * Delivery times are estimates only * Customs inspections may cause delays * Import taxes, duties, or local fees may apply depending on your country * Customers are responsible for providing correct shipping addresses Akwaba Trade is not responsible for delays caused by customs, courier issues, natural disasters, or incorrect addresses. --- 7. Returns and Refunds Refunds or returns may be available depending on the product, supplier, condition, and issue reported. To request a return or refund: * Contact support within the stated return period * Provide proof such as photos or order details * Return items unused where required Refunds may be refused where: * Items were misused or damaged after delivery * Wrong addresses were provided * Custom or personalized goods were ordered * Claims are false or abusive Approved refunds may take time depending on the payment provider. --- 8. Product Quality Checks Where quality inspection services are included, we aim to verify product condition before shipping. However, minor factory variations or manufacturer defects may occasionally occur. --- 9. Marketer / Affiliate Program Users may apply to become marketers and earn commissions between **5% to 10%** per qualifying sale. Program Rules: * Commissions apply only to verified completed sales * Fraudulent referrals are prohibited * Self-referrals may be disqualified * Misleading advertising is not allowed * Commission rates may vary by campaign or product * Payments may require minimum payout thresholds We reserve the right to suspend marketer accounts engaged in abuse, spam, fake traffic, or dishonest activity. --- 10. Intellectual Property All content on the Akwaba Trade website, including logos, branding, text, graphics, designs, and software, is owned by or licensed to Akwaba Trade. You may not copy, reproduce, sell, or misuse our content without written permission. --- 11. Acceptable Use You agree not to: * Use the website for unlawful purposes * Attempt unauthorized access to systems * Upload harmful code or malware * Harass staff or other users * Submit false claims or fraudulent orders * Interfere with normal website operations Violation may result in suspension, termination, or legal action. --- 12. Third-Party Suppliers and Services Some services involve third-party manufacturers, logistics companies, payment processors, or partners. While we aim to work with reliable providers, we are not responsible for separate third-party policies, delays, or independent actions beyond our control. --- 13. Limitation of Liability To the fullest extent allowed by law, Akwaba Trade shall not be liable for: * Indirect or consequential losses * Lost profits or business interruption * Shipping delays outside our control * Customs seizures or taxes * Supplier changes or stock shortages * Technical website downtime Our total liability, where applicable, shall generally not exceed the amount paid for the specific order involved. --- 14. Disclaimer Services and products are provided on an **as available** basis. We do not guarantee uninterrupted service, exact profit outcomes, or continuous product availability. Business success depends on many factors beyond our control. --- 15. Privacy Your use of our services is also governed by our Privacy Policy, which explains how we collect and protect personal data. --- 16. Termination of Access We may suspend or terminate accounts or access without notice where users violate these Terms, engage in fraud, abuse our systems, or create legal risk. --- 17. Changes to These Terms We may update these Terms and Conditions from time to time. Updated versions become effective when posted on our website. Continued use of our services after updates means you accept the revised Terms. --- 18. Governing Law These Terms shall be governed by applicable laws of the **United Kingdom**, unless otherwise required by local consumer protection laws. --- 19. Contact Us For questions regarding these Terms and Conditions, please contact Akwaba Trade through our official customer support channels. --- 20. Acceptance of Terms By using Akwaba Trade, placing orders, registering an account, or joining our marketer program, you confirm that you have read, understood, and agreed to these Terms and Conditions.